You are currently viewing Driving Customer Success

Driving Customer Success

Driving Customer Success

In this next video interview, we speak with one of our founders, Jeremy Lim (Director of TenderBoard) to understand how TenderBoard Customer Success team is key to improving the proprietary technology.

Jeremy stated it’s important to have personal touch to put yourself in the customer shoes and understand what they are going through to improve TenderBoard solutions.

Established since 2015, TenderBoard has evolved into an integrated hub and marketplace. It provides more than just a eProcurement system, it is an ecosystem where business transactions can be streamlined and performed within the same network.

“Each small thing can help us build the vision we have in the future.”

Watch more of the interview to get more insights on how we drive customer success in TenderBoard.

About TenderBoard

TenderBoard provides businesses with a peace of mind by facilitating transactions between buyers and suppliers throughout the source-to-settle process. The platform provides real-time data, competitive analysis and business opportunities while ensuring corporate governance.

TenderBoard is trusted by leading players across real estate, finance, hospitality and technology industries in Asia including EM Services, CPG FM, Cushman and Wakefield, United World College, James Cook University, Gardens by the Bay, Singapore Discovery Centre, Ren Ci Hospital, St Luke’s Hospital, Keppel Land, Phillip Securities, and Nippon Express.

To learn more on TenderBoard solutions and how we can work together, email
To access additional content, visit TenderBoard Resources